Shipping & Returns
Shipping
Print Only:
All print only works are made to order and dispatched within 1-2 business days.
Print only works are available worldwide in (most!) countries including the US, Canada, Australia, New Zealand, and most European countries. Please contact us at contact@katyakinder.com with any questions.
As we work closely with our production teams in the UK, mainland Europe and the USA, we guarantee no extra customs charges on UK-EU-USA print only orders.
Free shipping for print only orders.
Framed:
All framed works are made to order and dispatched within 10 business days.
Due to their size requiring delicate handling, Grande & Gallery framed works require specialist delivery, please allow up to 4 weeks for delivery.
Framed works are available for delivery exclusively in the UK. Free shipping on all framed orders in the UK.
Returns Policy
As all work is made to order, it is made specifically for you once an order is placed. As a result, we do not accept returns, refunds, or exchanges. If you believe you have made a mistake with your order, please contact us immediately at contact@katyakinder.com If on the rare occasion an order is damaged during delivery with our delivery partners, please send detailed, clearly visible photos of the damage including images of the packaging to contact@katyakinder.com
For questions relating to our returns policy, please contact us at contact@katyakinder.com